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This can be caused by a number of reasons. The most common are:
- If this is a new domain, it may take up to 24-48 hours for that domain to become recognized globally. Please wait 24 hours, and if you are still have difficultly contact support. (support)
- If this is not a new domain, and you have to make sure that the SPRHost's name servers are listed as the nameservers for your domain.
- You should also try clearing the local DNS cache. If you are running Windows, open "Command Prompt" by clicking on Start -> Programs -> Accessories -> Command Prompt and then type "ipconfig /flushdns"